Limeroad — i want to complaint for limeroad online shopping portal. they have not provided 50 cashback as they have assured

Address:

Flat no B-1104, R7 Avenue, life republic, Kolte patil society, marunji, pune, Pune, Maharashtra, 411057

Hi,

I have ordered 4 pieces of shoes from limeroad. After which i have received 2 shoes for which i like the quality but for one men shoe i did not like the quality and it was defective one as well so i have put request for return for 2 set of shoes for which i don't like the quality. For total 4 shoes i have paid 3287 from which 50℅ cashback i should received it as per their offer. But as i have return 2 products for which quality was not good and defected one so the have processed return and i have received 1648 amount as refund. But for other 2 shoes which i have accepted the order thay are not providing me 50℅ cashback. As per them i need to keep all 4 items then only i will be eligible for the offer and then will receive cashback. They are charging double rates on every product but as they were offering 50℅ cashback so i have ordered it but now when customers service people saying i will not receive cashback then i have paid just double amount for those 2 paid of shoes. Total cost for those shoes on other site is 1000 but i have paid 1640 rs for them. This is not fair.in policy it is not mention that if you don't like the product still you need to keep it as your 50℅ money will not refund. If you will return any item. So customer will be in loss and company will be in profit. As they are getting double money from customer.