[Resolved] Limeroad — limeroad, fake lucky draw calls offering tata safari

PravinB

from Delhi, Delhi

Website:

www.limeroad.com

My wife revived call on 20th dec 2018 from phone [protected], the guy said he was from limeroad. He said that i have won tata safari car and either i can take this car or the entire amount will be credited to account. He mentioned all the details of my current order to sound believable.

Already raised complaint on there customer care numbers.

My complaint is not against that guy who called (Any way he is cheater)
My complaint is against limeroad
Why did limeroad allow these cheater to access our data.
Why limeroad is not taking any action on these callers (As i can see there are so many such incidence happened in past few months)

(Looking at consumer complaints i can say that limeroad is not taking these call seriously or they are not capable of securing customer data)

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Jan 21, 2019

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

LimeRoad Customer Care's response Hi Pravin, we are sorry for the inconvenience caused to you. Please be informed that Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information.
We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and / or money from people. For further assistance, please contact us at[protected]/[protected]. Our working hours are 10 AM to 8 PM, 7 days a week.

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Comments

tanuja24

from Bengaluru, Karnataka

I have ordered one kurta, but now i want to cancel this because of my chane of mind but i am not able to cancel it plzz reply soon.

LimeRoad Customer Care's response, Dec 21, 2018

Verified Support

Hi Tanuja, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

Smiley 97

from Kolkata, West Bengal

I made my order and money has been deducted 3 time and order has not been placed a single time ... Means a total of 3×1614 = 4842... Money doesn't grow on tree. . I want my money back...

LimeRoad Customer Care's response, Jan 18, 2019

Verified Support

Hi, we’re so sorry to know that you had an unpleasant experience. Kindly give us a chance to investigate this. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. Shruti!