[Resolved] Limeroad — Not able to return product for no legible cause

Parul321

from Bengaluru, Karnataka

Website:

Www.limeroad.com

This is in reference to order no. #[protected]. I ordered a kurta worth Rs.4897. No where the product mentioned that its not replaceable. I received the product today and the size is small so I want to return it. But now it says its not covered under return policy. I have read the whole policy it nowhere mentions anything as that. I want complete refund of the product. You can not force anybody to keep products even if they do not meet expectation

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Aug 8, 2021

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

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LimeRoad Customer Care

from Delhi, Delhi

Verified Support

Dear Parul, We sincerely apologize for the inconvenience caused. As per our records, your order has been returned and the refund of Rs. 4897 has already been initiated in your account. For any further queries, please feel free to write to us at [protected]@limeroad.com or call us on +[protected]. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.