| Address: | Sahoo Apartment, Near Baba Math, Siding Bus Stand, Lohardga, Jharkhand-835302, Lohardaga, Jharkhand, 835302 |
Dear sir/madam,
I had ordered a shirt with order number [protected]s1, placed on 13th july, which delivery date was 20th july. Today although 20th july passed it has not been delivered to me and yet it has not been shipped from the origin. I had mailed to customer support on 18th jul and assured me of delivering the item on priority basis within 7 days. Although 3 days almost passed the order still has not been shipped from the origin. I have already paid for the item, so now when i am trying to cancel the order the order is not being cancelled and it shows order can not be cancelled and you can return it when it will be delivered to you.
So my complain is this shopping platform is not fulfilling its commitment and the second thing is if the item has not been shipped from the origin and not delivered to me, then why it is not cancelling the order.
Kindly, look forward to the matter and oblige.
Yours faithfully,
Prabhudas balsamanta
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But didn't receive the refund yet as it has already been more than a week.
I gave a call regarding my refund status but no resolution yet.
So please make sure I get my refund as soon as possible