Limeroad — Order [protected],[protected] refund not received

Address:Hoshiarpur, Punjab, 560099
Website:Limeroad

I have even spent around 5000 for shopping at Lime road. I ordered jackets, shoes and leather belts. Everything was of cheap quality and I had raised for refund. The Lime road courier partner picked 2 orders within 10 days but till today no refund has been done. Limeroad people telling pick up not done. I didn't get any return slip also as they had Lime road card for pick up. Now they not replying to any mails. Plz help me with this.

Shoes had nails in it. Jackets were of bad quality.
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LimeRoad customer support has been notified about the posted complaint.
Dec 23, 2016
Sumathi Natarajan's response
Exchange the top from XL to L
Complaint comments 

Comments

Refund of Rs. 1206 against order no. #[protected] yet not received and all your product two has been returned back and picked up by your courier on 2nd December 2016 .Returned one black Georgette semi stitch suit for Rs. 604 on[protected] and one solid maroon satin Plazzo for Rs. 499 picked up by Your courier on[protected]. Please take it in order.
LimeRoad Customer Care's response, Dec 29, 2016
Verified Support
Hi OP, we are so sorry you had bad experience with us. Please please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!
Sir, i received the product but the size is too large..need L size..order no is C[protected]S1
LimeRoad Customer Care's response, Dec 29, 2016
Verified Support
Hi Sumathi, we are so sorry for the inconvenience. We have raised the replacement for you. Please refer to the email we have sent to you just now with return process. As from this location we can not pick this product hence you will have to send the product on your own, further details are mentioned in email. For more information, please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

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