[Resolved] Limeroad — Pathetic product quality and issues in pick up of returnable items | |||||
I ordered 3 products (Order number [protected]); received the order the next day i ordered. Seeing the quality of the product i immediately requested for return the next day. I got n number of calls and every time was given false promise that these would be picked up asap. I received so many mails stating regret the delay in return product pick up. Received calls from call center and [protected] to confirm the pick up still it never happened. The products are with irregular neckline; seems like they have just been stitched by a local tailor who is learning to stitch. I had ordered from here prior but never faced this issue. People keep their target bars in the upward service delivery levels but i think limeroad is following this the other way round. Their service and quality levels are deteriorating with time which is not a good sign of sustaining in business. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Hi Pallavi, Apologies for your less than satisfactory LimeRoad experience. However, as per our records the order to be returned has been picked up now. Further, the amount of Rs 1924 has been initiated as a refund against it and would reflect in your account maximum by tomorrow against the name of A.M Market Places Pvt Ltd. Still have questions? Give us a shout on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week.
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