Limeroad — Received wrong product

Website:

www.limeroad.com

I ordered jewellery from limeroad 3 bracelets and a belt out of which 2 bracelets I received aren't the same I ordered and now I want to return them and want my money back

When I go to site for returning product i see a message that the bracelets aren't covered under return policy but does that mean they can send anything they wish and then show me this return policy.

they have to understand that i received wrong products and initiate a return but these people are not even caring to reply to email.

This is ridiculous! I want my money back and you take you products I just don't want them
I wrote 2 emails which did not help and I tried to call them but there isn't any human receiving your call but a recorded message is being played which isn't of any help.

they are making a fool out of buyers and I'm never going back