Limeroad — refund is not reflecting in my bank account...

Address:

Vill.Nagla order ,tehsil sardhana, Meerut, Uttar Pradesh, 250342

Sir/madam,

I beg to state that i had returned a pair of beige ankle strap sandals on sun, 04 - aug. On the limeroad app, it is showing that my refund had been returned to me successfully but it is not the same. My bank account is not reflecting any amount given by limeroad of my product. I had read the policy of return of the product that the refund will be reflected in my bank account after the 10 days of return. So, today is 14-aug which is the tenth day only. I want to know when my refund will be taken as you said that it will be returned on 14-aug.