[Resolved]  Limeroad — refund not initiated by limeroad

There is an item which have been done by me on 8th dec shopped from limeroad. The courier partner hasn't returned the product to limeroad and there is confusion between nthe two now.
Now limeroad is not ready to refund my amount, even after me given the name and details of the person who has picked the product from me

Now the company is saying they will not refund until bthey received the product back, this is unacceptable as they are cheating with the customer
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Jan 19, 2019
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
LimeRoad Customer Care's response
Hi Shweta, we apologize for the hassle that you’re facing. We would request you to please share your details here: http://bit.ly/2gADZWU so that we can have a immediate look into this.
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By mistake a product has been added in cash in delivery.it was not ny work .maybe someone else has done it.please cancel my order.i want to cancel my order.as it was not my mistake i dont want to pay for this.please cancel my order.
LimeRoad Customer Care's response, Jan 18, 2019
Verified Support
Hi Arpita, we’re so sorry to know that you had an unpleasant experience. Kindly give us a chance to investigate this. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. Shruti!

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