Limeroad — Refund Not Received in Bank

3 out of 5 of my orders from the Order No.[protected] dated 12 October 2022 were cancelled. A round neck self design woolen cardigan (Blue), Navy Blue Checked blend cardigan and Pink Checked Cardigan---all by the brand Duke. Upon cancellation 5110 LR credits were provided to me, which I wanted as a refund. I changed LR credits to the same amount of refund to my bank. The status currently shows the transaction as complete, however I have not yet received the amount in my bank. I want to know where my money got stuck. I have been using LimeRoad for years now, and this is the first time I faced such a situation. I would appreciate if this issue is resolved as soon as possible.