[Resolved]  Limeroad — refund was not done to my bank account rather they have put it in lr credits

I had purchased a biege coloured kanjivaram saree worth rs 2471. When i received the saree i found it not that glossy as in the picture and the fabric quality was not that good. So i returned it, the saree was picked up but i didn't receive the money in my bank account (Although they had asked my bank details during the return process).
Now when i called the customer care i am told that it is in my lr credits but i didn't opt for it. I wanted the money in my bank account. This is not acceptable that you don't ask for my permission as to how you return my money. I want you to look into the matter and return my money in my bank account.
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Feb 23, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
LimeRoad Customer Care's response
Hi Sneha, we're sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
Complaint comments 

Comments

My order no [protected]
I want to change or refund
This shoe looking so bad
Please contact my no [protected]
LimeRoad Customer Care's response, Jan 19, 2018
Verified Support
Hi, please refer to the mail we've sent to your registered email id regarding the same.
Dear Limeroad,

I have returned a jacket and I have got refund in form of LR credit. I do not want my refund in LR credit. I have not selected this option then why I am getting refund in LR credit. I want refund in my bank account. Kindly refund my money in my personal bank account.
LimeRoad Customer Care's response, Jan 19, 2018
Verified Support
Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
I want to cancel my order due to my chance of mind...so I m very srry
LimeRoad Customer Care's response, Jan 19, 2018
Verified Support
Hi Sidhant, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

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