Limeroad — regarding limeroad credit

Lime road cheated us, firstly they have given credit but we couldn't use it, there was not option for using credit, their executive mentioned us we will extended it for you, instead of extending credit before 3rd feb, they have expired on 31st jan, 2020, even 31st jan we couldn't use, we have done a lot of mail, and tried to talk customer care, but they are not responding us.