Limeroad — Return picked up but no refund initiated .

Address:	Gurgaon
Website:	Limeroad

I have return a product as on 25/7/2022 but from then they have not even refunded /replaced the product they assure for hassle free refund /replacement before buying the product, they will call u end number of times ..however when i received the product is was not the one i ordered i told them the product was checked and picked but after that i am trying to get in touch with them ..they do not have customer service where in you can call they will tel u to mail i did that but no response from their end
Please help me to get refund / replacement because it is my hard end money now they have take. Their product back and no replacement or refund is initiated yet.

Refund amount : 3902
Return i'd : [protected]P2