I have a LIV Pure RO. Liv care water solution people lied to me and pretended as they are from LIV pure RO so I took AMC of 3yrs of Rs. 9000/-. Now when I had an issue with RO yesterday, I called Liv pure customer care they said my no. Is not registered and I don’t have a valid AMC. I was cheated by this company LIV CARE WATER SOLUTIONS.
I called up the guy who came took the money. He had no clue what I was talking about.
When I ask for service they don’t provide one. He said he will come in the morning today but no one came again after calling N no. Of times no manager attends the call even the customer care people don’t transfer call to any technician or seniors. Seniors are so laid back they come around 12 noon at office according to employee working there.
They just give you one time service while they need the full amount. At that time also the technician don’t resolve the issue properly. For my RO when they changed the filter they have not assembled the RO well it’s leaking. They are untrained professional.
Now I have made N no. Of complaints but they don’t respond and even not giving my whole money back. I have a doubt the parts they have replaced are local too.This is really disappointing n they put you through mental torture. They keep your no. On hold for infinite time period and don’t attend we have to disconnect it finally, really pissed off now.
Beaware, writing this so that other people don’t go through the same.
Help me to recover my money ‘ my contract receipt no. Is 8465. I have a hard copy proof of the receipt. Was this information helpful? | 
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