Livspace — Refusal to pay the advance back or complete project according to my comfort

Website:www.livspace.com/in

I signed up with Livspace for your home interiors on 11th january, 2020 with Rs 1, 50, 000 as 10% booking amount for a project scope of full home design.
I recieved 3 or 4 options when we started designing and the work was happening in slow pace.Due to which i halted the project for a while.Then the plan changed a bit and my property was being reconstructed.Due to covid everything was delayed.And now the Business manager from Livspace is asking me to choose between 3 options-
1) To compelete my design by 15 of March because he wants his financial year to end amazingly and his books to reflect the same.THIS WILL GIVE ME ABOUT 10 DAYS COUNTING TODAY TO FINALIZE THE DESIGN FOR MY KITCHEN.EVEN IF THEY HAD TO MAKE THIS DECISION THEY COULD HAVE GIVEN ME MORE TIME AS I MIGHT HAVE PRIOR COMMITMENTS.BUT NOOO...I THINK ONLY THE PEOPLE WORKING IN LIVSPACE HAVE WORK TO DO.SECOND OPTION
2)I PAY 25000 FOR THIS FINANCIAL YEAR AS DESIGN FEES.(NO DESIGNING HAS BEEN DONE...the mails are still in my inbox..in fact the account in livspace does not have even the plan uploaded for which i paid extra ...AGAIN BECAUSE HIS FINANCIAL BOOKS SHOULD REFLECT AMAZINGLY...Again after this 25000 rupees is paid...they will not provide me discount about which we talked about...I think this would have been fair if they dont give discount to any new person joining livspace today.I am sure that's not the case..now the third option
3) donate 150000 out of goodwill to them...as refunds are not provided in livspace...
DUE TO COVID EVERYONE HAVE SUFFERED ENOUGH AND EVERYBODY KNOWS..EVERY ARCHITECT EVERY INTERIOR DESIGNER THAT THE PROJECTS HAVE BEEN DELAYED.
IT'S INSANE HOW THIS ORGANIZATION IS ACTING.OPTION 2 AND 3 WILL BE LITERALLY WASTING MY HARD EARNED MONEY AND HENCE NOT VIABLE. THE LEAST THEY COULD HAVE DONE IS AT LEAST GIVE ME TIME BUT THEY HAVE A DEADLINE FOR THAT AS WELL.
I DON'T BELIEVE HOW JUST TO SHOW GOOD FINANCIAL BOOKS THIS ORGANIZATION IS READY TO COMPROMISE WITH ANYTHING AND EVERYTHING EVEN MORALS FOR THAT MATTER.
ALSO I THINK 4 MONTHS BACK..I CALLED UP THE STUDIO DIRECTOR RISHABH GANDHI AS I WANTED TO PURCHASE FURNITURE THEN..BUT THE ONLY RESPONSE I RECEIVED WAS OKAY I WILL GET BACK TO YOU...WHICH NEVER HAPPENED...AND NOW THEY ARE SO KEEN ON MAKING A PURCHASE ORDER THAT THEY WANT ME FINALIZE EVERYTHING BY MARCH 15.
I UNDERSTAND THAT THERE HAS BEEN AN ANNUAL PRICE REVISION OF PRODUCTS AND SERVICES offered by Livspace.I AM NOT ASKING TO FOLLOW THE QUOTATION PROVIDED TO ME AT THE TIME I BOOKED THE ORDER.BUT IF YOU ARE PROVIDING DISCOUNTS TO OTHERS WHO WANT TO BOOK NOW BUT NOT GIVING ME DISCOUNT BECAUSE I PAID BEFORE AND DUE TO THE HORRIBLE UNAVOIDABLE CIRCUMSTANCES COULD NOT GO THROUGH WITH THE PROJECT.
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