Livspace Complaints & Reviews

I strongly advise everyone to think twice before choosing Livspace for interior work.

My experience has been extremely disappointing and financially stressful. While their sales team is very polite and convincing at the beginning, the reality after payment is completely different.

They took measurements three separate times, and each time a different person visited. Despite this, when the final products were...

I am filing this complaint against Livspace for causing an unreasonable and unexplained delay in starting my home interior project, despite my having fulfilled all payment requirements in time.

Details of the Issue

I engaged Livspace for home interior services for my residence located at (your address).

As per their terms, I was required to pay 60% of the total project cost for the work to begin.br...

Have given home renovation work to Livspace and had made full payment work is delayed no proper response, before were made false promises and once money taken just ignoring work
BIGGEST FRAUD COMPANY...

Project : LS2135461

Livspace was the biggest mistake

After orally commiting 30th April they in written gave 15th May as finish date of project

Still no delivery done!

We now received 15th June as revised date!

We didnt even have a house to live from 15th May
It has lead ti significant emotional stressand a financial loss of INR 75000

We paid...

Dear Team,

I had given by home furniture requirement to livespace with Rs. 25000 initial payment however within next few days i had cancelled my request and requested for refund.

I had submitted my cancellation request thru email as well on [protected]@livespace.com. Had also requested for refund of Rs. 25000/- on the same email.

Pls note that, even after multiple calls to livespace they are not ready...

Livspace undertook our work at our flat at Myhome Tridasa, Hyderabad.
they were to hand over the flat to us by 25th November.

Due to improper planning, resource allocations the project got delayed. Even today (10th Dec'24) the flat is not habitable.

We have written to the CEO twice without respite.

We need to vacate the flat where we are staying currently. I have been requesting from 25th...

Livspace has trapped us and done fraud. They have asked us to pay the booking amount stating that "we are giving you the best offer only that will valid only for today and this we have never given to any other customers" Initially they said we will do interiors for 2BHK in 4.25 lacs. Then they asked us to do a payment of 25000rs. In the next few days they again demanded 5000rs to send he designer for site measurement. Now when design phase...

I have logged a complain regarding the above subject on 13th April, 2024 to.
Nischitha R. But there is no response. Kindly deposit my refund of Rs. 40, 000 to my savings account at the earliest.

Auto generated mails are continued to flow to my email id which may kindly be stopped immediately. Also auto generated SMS coming in my mobile which may also be stopped immediately.

Regrtetfully yours,
br...

I along with my family members on 12th December, 2023 at your Vadodara Office for furniture work at my flat at Fortune Palladium, Manjalpur, Vadodara. On our first meeting with Mr. Keyur Raval, we had decided to go ahead for furniture work at my flat at Vadodara. On further discussion, we were told that if we pay Rs. 25, 000 immedialey, We would be entitled to big discount. Accordingly we had paid Rs. 25, 000 to start the work. We were also...

Our project is in Hyderabad. This company is a big time fraud.

We looked at all the positive reviews of the company we approached this company so that all interior
designing would be taken care by time and we don't have to spend much time on all the interior details.

We missed to read the negative feedback and that is where we got prey to this bogus so called interior
designing company. We approached livspace during May 2023, spent almost 4 hours in the office discussed
all our requirements and explained them to the designer Sowmya. We paid 25, 000/- as they said discount will be applied
if we do spot payment, assuming for a better service as they promised. Later the follow up calls started for site visit.

Then they asked us to pay 15, 000/- for site visit, the person visited the site to take pictures. After few days they setup
a call to show basic designs.For a hour what I see is blank screens where the designer is dragging boxes during the meeting
it was a waste of an hour where anyone with the design application could do it. No concerns of requirements where no where addressed.
Infact she says we cannot accommodate storage in few areas as it is lacking space. I bet on this as we had another flat in the same building where a local
carpenter and vendor has done a great design work and utilized every corner space.

I mentioned for more storage but what I see is couple of boxes in each bedroom. No design template was shown during the meeting.
I had to waste my 1 hour during my working day. We decided to first get the crockery done instead of committing for the complete project
as we lost confidence with the approach they are following.

They asked us in turn what kind of design they want for a crockery, not sure what the designer is for if we have to give pictures of the design.
Still we passed on some internet pictures. Few days they came back with an estimate of 1.3L for a basic crockery design.

During booking they promised for 26% discount for each room design, later they say if you promise for 6L or more we give 26% otherwise we don't give any discount.
When asked for discount the project manager says we can reduce the cost by using MDF which goes down by 7, 000/-.

Later they closed the project saying it is out of scope, I sent follow-up emails regarding this and each time I get back a response saying we will be contacted
withing 3-4 working days, not a single call. They did not mention anything about our 40, 000/- paid, no refund made, nothing. Our hard earned money is blocked at a fraud company.

After few follow-up emails, they responded saying will refund 20, 000/-. I asked them why is that I need to take the loss when the company did not fulfill the requirement of the customer.
I asked them for explanation, for the past 4 months they are just going back and forth with emails saying a person from the team will reach us in 3-4 days .
After few days I get a call and then customer care person says that my project is not eligible for a refund, I showed her the email then few days later again she gives me same response saying
we are ready to refund 20, 000/- . I asked why is that I need to pay when it was you did not complete the project, there is no response yet.

We got our work done by a local vendor trust me guys they came out so well, with 1st grade wood and Hettich hardware for a very decent price.

I am still waiting for further steps, this company is a full time unprofessional bluffing and fraud company. They are looting people.
Don't get prey looking at just the positive feedback.

We have paid advance of Rs. 25000.00 for interior work and were promised that the entire amount would be refunded immediately on cancellation, its more than a month and still the refund is not processed....

I hired Livspace for my interiors on Dec 17th while handing over the booking amount (25000/- and 10000/- = 35k in total). The initial scope of work was the bedroom wardrooms, modular kitchen, washing utility area, and a bar unit for my drawing room.
They did not visit the site for the actual measurements in the next 10 days. Once they visited, the estimates shot up by 30-40 % quoting that the custom modular kitchen is going to cost...

Mr vinit kadam manager from kurla branch Mumbai Maharashtra, and miss prajakta called us to visite their branch for interior design on 25th December
After visiting on 25th December and checking all products and design items, they insisted us to pay booking amount 50 thousand rupees as it will be refunded within 48hrs told by them
It's been 15 days since we struggling to get back money
Livspace is completely fraudsters,...

Our project is in Hyderabad. This company is a big time fraud.

We looked at all the positive reviews of the company we approached this company so that all interior
designing would be taken care by time and we don't have to spend much time on all the interior details.

We missed to read the negative feedback and that is where we got prey to this bogus so called interior
designing company. We approached...

1. Overcharged to the customer, it's not been mentioned to early evaluation for e.g trims, shifting of electrical points
2. Incorrect design till as provided at the start of the project which caused to added overcharge to the customer..
3. Items that we added included proper evaluations.
4. Poor ground-level support from the Operational lead, the customer is directly involved with a vendor just because of lack of support.
5. There is no alignment with the designer, backend team, vendor, and OL.
6. Not aligned to timelines

Overcharging customers in terms of vendor services charging almost 3-4 times more for items.

We did the deal on 4 oct till date all delivery not happened .

I descoped items due to overcharging.

Respected sir,
With respect to subject mentioned above it is requested to cancel my order and pay refund to my account.
I have ordered on 8-10-23 by paying 51000/- as a booking amount during your representative visit at my home by Mr Rohit Agrawal and Ms Pankhuri Gupta with the assurance that work will be completed within 40 days.Then after I have paid Rs 1, 57, 900/- for execution of work on 1-11-23.&also paid Rs 20000/- .Evenafter...

This complain is regarding unprofessional behaviour of Designer Bhavishay Narang . He took advance, he was handling my site personally without company knowing . He started being friendly, making close contact and even did wrong touch . When i raised this issue, company ignored that . His company ( Ahmedabad Livspace) is supporting him . And when i filed complaint in headquarter branch, they did closed the issue without taking any action . Completely fraud . Employees are working against company's policy and doing such inferior tricks . Bhavishay thought i would fall in his tricks, would maintain physical touch but he was totally wrong . He tried to question my character and livspace tried to hide that matter, i will make sure to file complain aginst this brand.

Their entire price of all the appliances and furniture are almost double from the available market price even if you are planning to buy any appliances from livespace for particular brand line Glen, Feber Atomberg, please compare the price with these company home page, you will see significant difference on the price quoted by livespace and the company site. Livespace is looting customer almost by 40% extra, all are looters, once you pay...

I had paid Rs 50000 Token Money to Livspace Mumbai Kurla Branch & they said that this amount is refundable if deal is cancelled. Same was communicated by mail too. Now since last 2 months I am struggling to get my refund back. They are not picking up the calls too. Mr Nayaz, Mrs Krutika shah, Mrs. Kanishka piplani, all are fraudsters. Livspace company is fraudster giving wrong information to customers....

I am Given Rs 5000 Token Money to Livspace Nagpur Branch They Said Me This amount is Refundable Suppose Our Deal is Cancelled Now After Cancel the Deal They Refused To Refund Money I think Livspace is Fraud Company There Executive Given a Wrong Information to the Consumer for Money

Looks like several people had raised similar complaints on Livspace related to the refund of booking amount. I'm facing a similar issue with Livspace Chennai branch where they promised to refund the booking amount of 25K and persuaded me to make the payment on the same day citing all discounts, etc. Now they ask me to buy their products worth 1Lac from their catalogue which are useless products and very expensive. After more than a month's...

Though i cancelled booking with 48 hours as per cancellation policy, i need to get the refund but i havent received money back and even they are not responding properly

Order Id - 1811951...

Please refrain from giving any project to #Livspace. I have given my flat renovation project since Dec. 22 and paid the entire advance. Their team is pathetic in execution

1. Snag list not attended.
2. Shoddy work by their team
3.Cost escalation without sign off.
4. Multiple extensions of deadlines
5. Project completion without my consent.
6. Cash/Additional money taken by their team
7. False commitments by sales team and designers
8. CEO office behaving like burocratic after escalation

The livespace business manager Anup kumar said we need to pay 25k on the spot as booking payment and promised they will refund back it if we are not satisfied. Now they are not even lifting phone calls....

The livespace business manager bhagyalakshmi, kausalya Nathan & design Aashish Anand said we need to pay 25k on the spot as booking payment and promised they will refund back it if we are not satisfied. Now they are saying they cannot refund it back but we need to purchase items worth 1k from their product list which has very limited items which are outdated & overpriced....

Live space are cheats and should be awarded king of frauds. very eager to take money from you but do not deliver product . they took the advance by making person sit in home till 9:30pm . and now suddenly I receive an email saying your project is on hold . no on responds . nothing u only have rely on their mood .

Project Id : 1702332

Hopeless website, hopeless mobile app .

It is about Livespace Kolkata, they keep delaying delivery in the service and no proper communication, so unprofessional that they do not even receive calls of the consumers, keep delaying in design keep delaying in delivery material of wardrobe, order id 1466549, also, they are so unprofessional and disgusting that they take full payment but do not keep the promise of completing all project within 45 days which is the timeline for their project completion

I had paid this amount with a confirmation that kitchen slab demolition is not required, Now I am being informed that demolition is required.As I have already moved in, I can't go with the suggested plan.Hence I need a refund. I m following up from last one month

I went to Livspace for my flat interiors. Livspace martketing guy talks very sweetly to take the order. They have told to book the modular part first by doing the booking payment and customisation part (like granite, tiles, false ceiling works, etc) they will hire 3rd party for cost optimisation. After taking the booking payment, designs started and during design stage, they changed design engineer intentionally and started telling that customisation part i need to handle and they will not take the responsibility. For modular also, they increased th price and started saying material costs are increased. When i have taken up their customer care, they are telling that there isno written agreement and hence they will not refund it. Very smart of looting individual. They took Rs. 40000 rupees from me and not refunding it.

I am an existing customer of livsapce, and my customer id is - 1000948. I recently referred one of my friends to livsapce and he also likes their work and gave his interior work to them (Project ID[protected].

According to livspace policy when the customer makes his final payment the referrer will get his referral bonus o[censored]p to 15k. But I have not received any bonus from livspace after my friend made the final payment.

Me and my friend mailed to the respective person (Neelu Kudale) to enquire about this and then she said within 15 days they will release the bonus amount. After 15 days I again called her and asked the same, then she said there is some technical issue with adding my referral it seems. It is been 2 months now, they are not responding to my emails also.

They are literally cheating people in the name of a referral bonus.