Bajaj Finservlending — Stoppage of ECS recovery request of loan A/C no: 4080CD00029394

Marudra Rao R

from Mumbai, Maharashtra

Address:

Visakhapatnam, Andhra Pradesh

I, R.Marudra Rao employee of Visakhapatnam Steel Plant took Rs. 36,000/- as a consumer loan (loan A/C no: 4080CD[protected] for Sony LED TV in August 2011. The ECS payment is fixed for 9 equal instalments which already recovered from my salary account in SBI, Steel Plant branch in Visakhapatnam. The loan is cleared in the month of July, 2012. But the ECS request towrads loan recovery is not stopped from you. As a result the bank has recovered Rs. 1200/- from my savings A/c as a penalty for ECS non-payment charge from past 12 months(Rs. 100/month). So, I request you to stop sending ECS recovery request and send me loan clearance certificate at the earliest.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Rao,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Rao,

With reference to our discussion we wish to inform you that there is outstanding amount of Rs. 8650 reflecting against your loan account number 4080CD00029394. We request you to clear the outstanding at the earliest for us to close the account.

We have sent the statement of account to your registered email ID. In future we request you to write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending