Locanto — Money fraud & threat

Recently i got a no from Locanto tomorrow morning i got call from a girl she said 500 for booking, i paid & after that i refused for the service, then she( Riya& akash) both are saying pay cancellation fee & it is refundable within 5 min, i apid 48000 but from 24 hrs i am asking for the money they are giving me the threats, i have all screenshot & call recording, i am requesting to Locanto plz resolve this problem within30 min & return my money, other wise i am going police to file a fir ( IPC 420) Against locanto
+8 photos
Was this information helpful?
No (2)
Yes (1)
Locanto customer support has been notified about the posted complaint.
Sep 25, 2022
Updated by TxRx
& Upi id i paid is pallan halder, my UPI id [protected]@ybl, i am totally mentally broken last 24 hrs i haven't sleep, plz sort it out right now
Sep 26, 2022
Updated by TxRx
Locanto plz resolve this problem, i am in big trouble
Sep 26, 2022
Updated by TxRx
Locanto plz resolve it
Sep 27, 2022
Updated by TxRx
Tell me one thing here money is required for resolve the case
Verified Support
Sep 28, 2022
Locanto Customer Care's response
Hello,

We are sorry to hear that you are experiencing problems with Locanto.

Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

You can use our contact form: http://www.locanto.com/run/faq_contact/
Or send us an email to [protected]@locanto.com

Best regards,
Your Locanto Team
Sep 28, 2022
Updated by TxRx
Locanto plz tell me how resolve this money problem, in your portal i am not getting any communication no / email, plzz resolve this issue about froud money
Sep 29, 2022
Updated by TxRx
I have already submitted my all evidences regarding this froud, pllz help me i am really in a big trouble
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Locanto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    5682
    Pending
    34
    Resolved
    2276
    Locanto Phone
    +49 611 448 8750
    Locanto Address
    Lp 1/1/27/2 Jagannath Nagar, Maheshtala, West Bengal, India - 743352
    View all Locanto contact information