[Resolved] Locanto — Personal service on locanto | |
I opted to take personal/private service on locanto, the agent asked me to pay Rs. 749 initially to book the service, later he asked to pay Rs. 2250 (total service amount). And later he asked to pay 17500 as a security deposit and again later asked to pay 13500 as ID verification amount and later told that all of this is refundable. Nothing was mentioned in the locanto website. Later I realised that ths is a scam. Now I have lost my money. Please do something to arrest the criminals and help me get my money back. I have attached a photo of the person who is luring customers by promising to provide services at lower rates. Overall I have lost about 34k in just 15 minutes. Please carry out the investigation and stop these criminals from fooling customers.
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Jan 5, 2022 Complaint marked as Resolved Locanto customer support has been notified about the posted complaint. Verified Support Dec 05, 2021 Locanto Customer Care's response Hello, We are sorry to hear that you are experiencing problems with Locanto. Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you. You can use our contact form: http://www.locanto.com/run/faq_contact/ Or send us an email to [protected]@locanto.com Best regards, Your Locanto Team | |
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