Locanto — Service security amount refund

Hi sir,
I have called locanto agency regarding women service. They charged me 2k for service and again they asked 4800 rs for security deposit . I deposited total 6800 rs before going to servic. But again they asking 12500 rs for identification proces. Agent no : +[protected]. So pls help me to refund my amount : 6800rs please. They are not refunding my money.