Locanto — Subject: Urgent Complaint: Unauthorized Use of Personal Information and Harassment on Locanto Website

Address:kolkata , west Bengal
Website:www.locanto.me

Dear Locanto Support Team,

I hope this email finds you well. I am writing to bring to your attention a serious issue that requires immediate intervention. My personal information and photographs have been unlawfully used on your platform, leading to harassment and potential harm.

I recently discovered that an individual has created a fake advertisement on your website, using my photograph and contact details without my consent. This person has subsequently used this advertisement to harass me by sending unsolicited messages through WhatsApp. The tone and content of these messages are deeply distressing, as they threaten to share the false information on social media platforms such as Instagram, Facebook, and Twitter, which could seriously damage my reputation and personal life.

Given the gravity of the situation, I kindly request your urgent assistance in addressing this matter. I am attaching the relevant screenshot of the fake advertisement along with the WhatsApp conversation for your reference. It is clear that the actions of this individual violate Locanto's terms o[censored]se, infringing on my privacy and causing emotional distress.

I respectfully request that you take the following steps to resolve this issue:

1. **Immediate Removal:** Please remove the unauthorized advertisement that contains my photograph and personal details from your platform. This will help prevent further harm to my privacy and reputation.

2. **Account Suspension:** Identify and suspend the account responsible for posting the fake advertisement. This will deter the individual from engaging in such behavior again and will serve as a warning to others who may consider similar actions.

3. **Investigation:** Conduct a thorough investigation to determine how my personal information was accessed and misused on your platform. Identifying any vulnerabilities in your system will help prevent future incidents of this nature.

4. **Preventive Measures:** Implement stricter verification processes to ensure that advertisements posted on your platform are legitimate and do not violate the privacy and rights of individuals.

5. **Assistance in Reporting:** Provide guidance on how I can report this incident to relevant authorities, should the harassment continue or escalate.

I understand the challenges posed by unauthorized use of personal information and harassment on online platforms. Therefore, I urge you to treat this matter with the urgency it deserves and keep me informed of the steps you are taking to address the issue. Your prompt response and cooperation in resolving this situation will be greatly appreciated.

Thank you for your attention to this serious matter. I look forward to a swift and satisfactory resolution.

Sincerely,

Shabib Anjum
[protected]
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