Lodha Motors, Chennai — Harrassing

Subbiah
20/B Arunagiri Nathar Street
Anakaputhur
Chennai 600070
[protected]@gmail.com
[protected]
May 23, 2023

Mr lodha owner
Lodha Motors
Pammal branch

Subject: Complaint regarding harassment and negligence by Lodha Motors Pammal Branch

Dear sir,

I hope this letter finds you well. I am writing to bring to your attention a distressing incident that occurred involving one of your representatives from the Lodha Motors Pammal Branch. I am extremely disappointed and concerned about the treatment I received, as well as the negligence that resulted in an accident caused by your representative's actions.

On May 23, 2023, I had the misfortune of being in contact with one of your representatives, whose name I believe is [Representative's Name]. From the very beginning of our interaction, I noticed a high level o[censored]nprofessionalism and disrespect. Despite my attempts to address the matter politely, I was subjected to continuous harassment through multiple phone calls, which were completely unnecessary and disrupted my daily activities.

Furthermore, I regret to inform you that as a result of your representative's behavior, I was involved in an accident. The incident occurred on May 23, 2023, at approximately 6.55pm when I was distracted and startled by another unwanted call from issac This accident has caused both physical and emotional distress, and I hold Lodha Motors accountable for the consequences.

It is disheartening to experience such a lack of professionalism and disregard for customer well-being from a reputed company like Lodha Motors. As a loyal customer, I expected a certain level of service and respect, which were blatantly disregarded in this case. This incident has left me deeply dissatisfied with the services provided by your establishment.

I kindly request that you initiate an immediate investigation into this matter to address the actions of your representative and take appropriate disciplinary action. I also expect Lodha Motors to take responsibility for the accident caused by your representative's negligence and provide appropriate compensation for the damages incurred.

If the necessary steps are not taken to address this matter promptly and to my satisfaction, I will have no choice but to escalate this issue by seeking legal recourse. I genuinely hope it does not come to that and that we can resolve this matter amicably.

I anticipate your prompt attention to this complaint and a swift resolution to rectify the situation. Please acknowledge receipt of this letter within 7 days from the date of this letter.

Thank you for your immediate attention to this serious matter. I look forward to your prompt response.

Yours sincerely,

Subbiah