Loop Mobile — charge for VAS even though i have not opted for it

Address:

Mumbai City, Maharashtra

my mob no [protected] bill which i recd today shows a levy of 447.5 for GPRS calls. i have taken a simple 99 rental plan for this no., and have never asked for gprs/internet services on this no. in fact i had taken an internet conn for my cell no [protected] just for 1 month and i have logded a complaint on 5 march as i am not getting connection for same, and i have asked loopmobile to disconnect my internet for this no. it is just beyond me how arbitrarily a whopping amt has beeen charged to me for vas, when i have never asked for it. pl check my previous months bills- when i am maintaining just bare min rental plan, why would i suddenly ask for gprs/internet? this is sheer high handedness. in the past too an sms alert service for missed calls was started and i was charged though i had not requested for that service now this pl look into the matter and remedy it immediately if you can do this to your customer of more than 15 yrs, then you richly deserve to b taken over by another co i will only express thanks after redressal of my complaint dr vivek maste [protected]