[Resolved]  Loop Mobile — no mobile data available

Address:

Mumbai City, Maharashtra

i have availed internet mobile data on my loop mobile no [protected]
right from day 1, i cannot check a single email (yahoo mail) and i could not download a single image or video on whatsapp.
and now since past 4-5 days i cant get anything, not even the written messages on whatsapp
the mobile data icon lights up but no messages download
and why i couldnt download a single image or video on whatsapp is a mystery
i have been unable to check even one single email on yahoo, because invariably there is a timeout or retry or unavailable message.
i wonder what i am paying internet charges for?

i kindly request you to look into the matter
i have been a loyal customer with bpl mobile since more than 13-14 yrs, (check my other no.[protected])

but i am deeply disappointed with the deteriorating services
also kindly guide me wrt number portability as i would like to switch at least one no to another co, what are the formalities involved
thanks
dr vivek maste
superspeciality surgeon
cons urologist
[protected]