Loop Mobile — un justify payment

Address:

Thane, Maharashtra

my no was [protected] Un justify charges My no was [protected] it was more than 10 year No, I am platinum card holder, My line was disconnected on 17 th march without any information, since this card being used for major business purpose and due to this action I had lost so many customers and it has impacted to my carrier and business, One fine day I got bill of 99000/- I shocked, my line got disconnected without my fault I had incurred in loss of lakhs of rupees which they have to think on it After raising lots of complaints to their customers care portal they haven’t reply me back ( Having copy ) I had facilitated with CRM MS Divya Pathak t had raise complaint to her on phone 2 time she haven’t revert back Following things I need to understand from them 1- My limit was 9000/- ( Nine toused only ) how it went up to 93000/- 2- If they dis connect my line on 93000/ - why they hevent disconnect my line up to my limit 3- Why they are not replaying me on mail 4- How they can use un authorized person to call me and ask me for money I am still paying them Payment Details Mobile Number :[protected] Transcation Id : MSMP[protected] Amount Paid : 5000.00 Status : SUCCESS 1- Changed Balance on the web would be reflected after 4 hours. Thanks !!! This is very un ethical from loop side, my intention is not that I will not pay but, I need reson for the same var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA[protected]']); _gaq.push(['_setDomainName', '.loopmobile.in']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })();