L'Oreal — free movie ticket offer not proper

Address:Kolkata, West Bengal

There was free movie ticket offer with l'oreal product, when we bought it we got a voucher which needed to be registered with www.lorealparis.cinerewardz.com, after registering we received a mail and as per their instruction we provide our two choices for movie ticket, but without showing any reason our request for tickets has been cancelled, we are informed through a sms, there after no reply in mail when we want a clarification for the same, It is not the proper way. L'oreal company should not use false offer to market their product. copy of registration mail is added below: To [protected]@yahoo.com May 7 Hello SOUMITA SHOME, Thank you for the booking request. Allow us to work on your Movie options and we’ll get back to you within the next 48 hrs. You will receive an Email and a SMS confirmation with your E- ticket/Booking ID Number. Movies are almost always high in demand. At times, due to lack of availability it may not be possible for us to book your preferred show timing. We always try our level best, but please excuse us if we were to accommodate you on one show earlier/later than your preferred one. We will ensure you’re choice of Movie and Multiplex remains undisturbed. Just Enjoy the Show :) Nina Kurikesu - Associate Head Tel: +[protected] / +[protected]
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Complaint comments 


We are facing a similar issue. We received an acknowledgement mail after making the booking response which mentioned that they will get back within 48 hours. Its been more than 96 hours and no response has come through. The preferred date of movie has also passed. We tried calling on the number provided but nobody is picking it up. L'oreal must be banned from market for this unfair marketing practices.
The same thing happened with us. Rewardport and Nina Kurikesu are fraud.


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