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We are facing a similar issue. We received an acknowledgement mail after making the booking response which mentioned that they will get back within 48 hours. Its been more than 96 hours and no response has come through. The preferred date of movie has also passed. We tried calling on the number provided but nobody is picking it up. L'oreal must be banned from market for this unfair marketing practices.
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The same thing happened with us. Rewardport and Nina Kurikesu are fraud.
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