Loreal — Free Movie Tickets with Loreal Shampoo

Address:New Delhi, Delhi

I had purchased Loreal paris shampoo in May and got the voucher of 2 free movie tickets which was valid till 31st july 2015 and I registered for those 2 times and they rejected the booking for some technical reason and they extended the voucher validity till 04th august 2015 and till today also i have not got any response from them despite many calls and e mail. I have also enclosed my my e mail below which i had write to them This is to inform you that i had given my choice for the movie for 3rd and 4th August for Bajrangi Bhaijaan and according to your protocol you have to inform me within the next 48hrs from my choice of booking, but i regret to inform you that Its been 6 days and till today i had not received any confirmation or any communication from your side about the movie bookings and despite many calls from last 4 days i had not even got to talk to any of your executive about the booking or the procedure. So, you are requested to kindly update me the status regarding the booking of the movie at the earliest as the date i had choosen was 3rd AUGUST 2015 which is today and 4th AUGUST 2015 which is tomorrow. Regards Jasjeet Kaur
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L'Oreal customer support has been notified about the posted complaint.
Complaint comments 


Dear Ms. Jasjeet Kaur, As you are an important and valued consumer of L'Oréal, we would like to speak to you personally, so that we may assist you better. Kindly email us your contact number along with the voucher number at advisor.[protected]@loreal.com so that we may proceed further. Warm Regards, Consumer Advisory Department - L'Oréal India

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