LOT Mobiles Complaints & Reviews

Hi i'm visit to himayathnagar lot mobile showroom. Iam asking 6gbram mobile. One of the showroom person explain samsung a7 mobile. I'm also selected mobile and purchase. Ofter going to home i'm really shock it's 4gb ram mobile. Today morning i'm going to showroom and asking some person saysthat is u r mistake showroom not responding u r complaint. How to resolve my problem. I'm saying already i'm useing 4gbram mobile. How to choose same ram and tom. It's very big mistake your showroom salesman. I want 6gb ram mobile

Yesterday back i buyed nokia6.1 mobile from ur store vijayawada which is completely un satisfied. I just want to return n take my money back... It's doesn't worth the amount i paid.. Please do something.. I need my money back. "my humble request to you sir" please make my request and give justify solution for my problem.. Please sir. I'm just dying like anything. Please make it solve. I just want to return as soon as possible. Please
Thank you...

3 days back i buyed honor 9lite mobile from ur store, which is completely un satisfied. I just want to return n take my money back... It's doesn't worth the amount i paid.. Please do something.. I need my money back. "my humble request to you sir" please make my request and give justify solution for my problem.. Please sir. I'm just dying like anything. Please make it solve. I just want to return as soon as possible. Please
Thank you.

I suggest to not trust lot store, they are really fraud and they fool customer like anything.

I asked for 5d glass for my smart phone, they brought cheap quality tempered glass from outside and argued with me for getting convinced that is 5d glass. After i proved that is not 5d glass, they again brought some low quality glass which is broken while applying to my phone.

I bought a New Nokia Mobile From Lot store but the mobile is not working Properly I.e..Battery is draining Frequently and when it is kept for charge it is heating up like a hell...I dont understand why this is happening i tried out few steps of Nokia service center but still the problem remianed same and it is working as a Second hand device... when i went back to the Store Regarding this they are not Responding to me properly..Iam very disappointed due to this

My name is sankeerth. There was a advertisement showing cashback of 7000 on hdfc card for iphone on eenadu. I purchased iphone6 on feb12th, 2018 lingampally, hyderabad.
I have not received any cash back till now.
I have been following with them since 4 months but they are saying simply looking into the issue. It is really disappointing with lot mobiles, as i was assured to get this amount at the time of purchase from lotmobiles.

I went to LOT mobiles chandanagar branch in Hyderabad and asked for Samsung Galaxy s9 tempered glass( screen guard).
He said it would cost Rs.1200.
Then I accepted to take it.
After placing the tempered glass on mobile.
I gave 1200 then he said it is of Rs 2000.
I refused to give and he started to shout saying that he told it as 2000.
This went on for few minutes
I don’t want to make any trouble and agreeded to pay Rs.2000
I said the payment method as Paytm
Then he said to pay for his own mobile number .
I again refused but he said to pay to his own Paytm number
Then I payed to his Paytm number
The payment got completed.
I asked for the bill
He said they will not give the bill for tempered glass.
I asked for bill many times but he refused.
I came out of the store and called customer care and said the incident
The customer care representative asked for time and said will call back
I received call after few minutes from customer care representative and I was on call and received call from the lot store fellow and I kept the call on conference which the shop fellow doesn’t know
He was threatening me and talking rude.
The customer care representative listened to the entire conversation and apologized for that and suggested to raise a complaint
Worst experience
Don’t go to lot mobiles again.

I have purchased samsung mobile in the lot mobiles prodatur and i had taken mobile insurance coverage

Submitted the estimation letter and documents to the lot mobiles prodatur and insurance company

No one is lifting the mobile tried to calling [protected]

Lot mobiles is no 1 worst company i had seen sofar

If you are not interested to give insurance please say no

Dear team,
My self venkat, i bought a new mobile from lot mobiles chintal ganesha nagar hyderabad
First i asked the lot executive that i need a mobile with an exchange offer i had noticed x play to exchange and they agreed with that, i bought my new mobile vivo y69, all billing was done later they told me that we had no facility like to exchange in the shoreroom we had third party and we will show him if he agree we'll sell him, it's been a week that i bought the mobile till now the mobile wasn't sold, if the lot executive told me at the time of purchase that we had a third party to sell mobiles and if he agrees only i can able to sell then i might do something else but he told me after the billing so what could i do now, i'd been roaming around lot from a week, the manager also responding rash, i want to know whether my phone will be exchanged or not, if not i will lodge a complaint in the consumer court, i am expecting your response very soon otherwise i'll do what i want to do

Hello to whom it may concern,

I am Sanjay, I have shopped in Lingampally - LoT showroom.

I have purchased Mobile charger. while demo by (some other sales guy) he told me that the charger is Best one than the others and it is a 12V charger. But my mobile supports only 5V. I was not aware at that time. so i went for replace that time this guy (Ravi Prakash) involved and talked so rudely.

If i was aware of those why i have shop in LOT. and if that was case LOT mobile has to take responsibility as we cant maintain or buy 10 types of charger and check weather which charger supports my mobile. It should be sales guy finger tips. that which mobile supports what V of charger.

This is the second time he was creating a prob and he don't know how to behave with customers. he was so rude and no respect on customers. We shop for products he is asking who gave the demo. how could we recognise him. there are almost 10 sales guys are there. is the way to question a customer or is there any rule that in LOT that we need to take a Autograph/Photo graph with the Person who gave demo.

I recommend Every one to not encourage LOT products While demo they will tell that product is good and made for you after that if any prob comes then they will tell this product will not support to ur device so take another product.

Even this prob come that gully show keeper to Samsung will take responsibility and will replace it Except Lingampally Branch LOT Mobiles (I am not aware of other LOT branches)

In other words Ravi Prakash has insults LENOVO ( As my Mobile is LENOVO PHAB 2).

My Email ID is [protected]@gmail.com

I have purchased v 99 vivo mobile from ur store at kukatpally within a week the sey started hanging i given the set to ur store on.28th feb they told within 48 hours the set will be replaced d till now they r dleppi g on the problem ur executive d vivo promoter is not lifting the csll please solve this on priority basis thank u
B jayaker
[protected]

I am not recommending to any one lot..
Very poor service and not knowing customer vale at atp, ap.
10.02.17 not respond.
Today (11.02.17) calling from 10:31 am to 12:30pm number is too busy continuous. After 12:56 pm cutoff of my call. I called customer care for support but she is not knowing customer vale.

Thank you,
For waste of my time..

I purchased vivo v5s from lot mobiles, opp. Vishwanath theater, jntu, hyderabad in september 2017. During purchase the showroom offered me table blower fan. I turned up at the lot showroom after 2 weeks. Till date they are cheating me saying lame excuses. I have called them numrous times, visited showroom many times. Even manager is useless. Hence never trust these people. Don't buy in lot. I will never buy in lot forever.

I purchased a mobile from lot mobile, begumpet, hyderabad on aug 12, 2017. Inv no s1/bgpt/2285. There was a banner showing cashback of 5% on hdfc card and since my mobile costed around 48k, i was promised a cash back of rs 2000 within a month. Now it is 4 months and i have not received the cash back. I visited the store a couple of times but they said it would come in the next billing cycle and so on. Now i am trying to contact them but they are dodging the matter.

I have been cheated by lot mobile. I am not even sure if hdfc bank was aware that lot was using their name to fool customers into buying expensive mobiles with the cash back offer. I need the promised cash back asap.

I purchase i-ball musifit 2 earphone from lot located at manjeera majastic commercial, near jntu, kphb

Issue : earphone seems to be duplicate as with in 2 months of time, wires came outside from covered area and could see the metal inside the wires clearly.

Hence went to lot store and they said this is not replaceable which was shock to hear as product purchased has 1 year of warranty.
I said this should have been informed during the product purchase stating when to bring the product back for replacement and not that there is a problem and he is simply saying "cant be replaced" which is not impressive to hear from lot being a reputed store in the market.

When i requested for lot escalation process, i was provided with customer care number [protected] which is switched off.

"i would suggest please dont purchase anything at lot if this is what they are going to behave during the point of replacement"

I was a loyal customer to lot but not at all happy with the way lot store people handled this.

Price was less for this product but this is not the point at all as customer should be provided with all the clear information and not something to get during product replacement time.

Regards
Lot customer
Syed

On the pre booking day i have pre ordered for jio phone in your lot mobile store gajuwaka. Now they are telling that jio mobiles not received till now. We have enquired the status of jio mobile by mobile number which i hav given in time of pre booking. They told us that no bookings is there in register mobile. Please do the needful or return my amount.

N. Uday kumar
[protected]

Hello team,
I have purchased vivo v5 device from lot mobile at lal bunglow, ameerpet stores. At the time of purchase, a promoter from vivo company has told me that there will not be any interest rate for the 12 months emi plan. When i went to bill my hdfc credit card, even the cashier didn't explained me about the interest rate. The interest rate was printed on my invoice, but i didn't check my invoice as i was so confident on the promoters words who explained me about the device at the store. However, i see the interest charges on my credit card statement and i went to the stores and spoke to the manager and he said give us sometime so that we can find out what has happened. After two months i visited the store again and when i checked with the manager, he said that the promoter who explained me about the device and also the emi has resigned from the job and we can't do anything now. I hereby request the team akosha to help me return my interest amount which was charged without any explanation. I trust team akosha as you have already helped me earlier. Please do help me now as well. You can reach me at [protected]@gmail.com

Thank you,
Vishal singh

I went to buy a headphone and i asked for zebronics, which is nice. And when i asked for the price, they mentioned 800 rupees and the mrp on the box is 699. And when i asked it they were not answering and stated its 800 rupees only. Its your wish to buy it or not. Now i can buy the product and can file a case against them. Which i didnt do. Because i have bought couple of mobiles and have some trust towards lot.. So please resolve this asap.

Dear lot moblies,
We have purchased two xiaomi mi a1 mobiles from one of your retail outlet. Majestic mall. Jntu road. Xiaomi company announced price was 14999 but in your retail outlet 15499. Even though we bought two mobiles for 1000 rs extra. Other retails stores like sangeetha and mi they r offering damage protection. Buy back offer and physical damage warranty along with accessories like bag, bluetooth and tampered glass but in your lot retail outlet in majestic mall has offered us tampered glass that too on force request and a small bag which is of worst quality. Today we went to retail outlet for tampered glass but the tampered glass was not fully covered on screen and they gave the glass from third party store which is of very cheap and less quality. After requesting them for fully covered glass and good quality one. First they refused to do aftersometime they bought one fully covered tampered glass. Worst services and false promises just looting money from customers while other retails like sangeetha and mi they r offering something better than lot. We can get bluetooth at this price 15499. We have done a blunder mistake by going to lot mobiles.. Here onwards we don't shop with lot mobiles anymore and tell our friends and family better to go for other retails except lot. Worst experience. Thank you.

Team,
I have purchased the lava a97 ips mobile yesterday and in the evening i was going through the accessories that are provided and found that the ear phones are not working and now when i reach the lot mobiles show room located near satyam theatre, ameerpet the executives there give the answer that i need to go to the service provider for that its only one day and they are asking me to go to service provider this is not at all acceptable and also this should be taken care while you are purchasing the product from the service provider. I am completely un satisfied with the service that has been provided,