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Loyalty Solutions & Research / PayBack.in — points are not getting back into account

Hi,
I had done a transaction on ebay from my payback points, but due to some reason the order got cancelled and the payback points 1596 that i had used to shop the item did not get back into my payback account. I had sent a mail to payback but no-one did a reply to the mail neither the points hot reflected in my account.
Please resolve the issue and kindly help.

Payback account no - [protected]
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