Loyalty Solutions & Research / PAYBACK.in

Loyalty Solutions & Research / PayBack.in — Points get credited for a week and taken back

suresh_knv

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 56008
Website:	payback.in

I have purchased online and was rewarded points. I had the points in my card for a week and again they have taken back the points for no reason. If I ask the customer care they are not responding properly. It is been more than 20 days, I have raised the complaint with customer care but no proper response

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Loyalty Solutions & Research / PAYBACK.in customer support has been notified about the posted complaint.

Jan 07, 2016

Updated by suresh_knv I have purchased online and was rewarded pointsof 17061. I had the points in my card for a week and again they have taken back the points for no reason. If I ask the customer care they are not responding properly. It is been more than 20 days, I have raised the complaint with customer care but no proper response.My packback account number is [protected]. I have also raised the 3 complaints regarding the same with complaint request numbers 10400728, 10385189, 10347049 but no proper responses. I would like to resolve the issue as soon as possible