Loyalty Solutions & Research / PayBack.in — zivame points not credited

I dont understand that how can you guys say that my case is resolved and points has been credited without even crediting the points. I have to chase you guys everytime for my points. I don’t know what kind of pathetic people are working in your company. Below is your mail attached.

Dear member,

Greetings from payback.

With reference to your service request number 20246388 for non credit of payback points for transaction done at zivame.com, we would like to confirm that eligible payback points have been credited to your payback account. This complaint stands resolved now.

Your feedback is valuable to us. Please share your feedback by clicking on the below link.
https://survey.payback.in/web-bot/596f195f4f0e[protected]c1?srb_1=20246388

Please feel free to write back to us, if you need further assistance.
It is always our endeavor to provide you a delightful experience. We thank you for your patronage.

Regards,
Customer service, payback

You may also visit our "contact us" page on our website for any other queries.
You can check your point balance by sending sms pbbal to [protected] from your registered mobile number (National sms charges apply)
+1 photos
Was this information helpful?
No (0)
Yes (0)
Loyalty Solutions & Research / PAYBACK.in customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Sir

Refund My Payment

Pubg UC purchase by mistake please refund my payment sir

Very need to my payment please sir help me my refund Bombay

My phone no [protected]

Thanks Sir

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loyalty Solutions & Research / PAYBACK.in
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    58
    Pending
    0
    Resolved
    15
    Loyalty Solutions & Research / PAYBACK.in Phone
    +91 12 4433 5900
    Loyalty Solutions & Research / PAYBACK.in Address
    Ground and 1st Floor, Plot No 34, Sector 44, Institutional Area, Gurgaon, Haryana, India - 122003
    View all Loyalty Solutions & Research / PAYBACK.in contact information