LT Online Store — Delay in delivering the product and not cancelling

Address:D. M. Dhadhi (Proprietor) Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001

Hi, I had ordered a logitech head set on 6. 07. 2020, on LT online store. The order is still in processing stage (date 17.07.2020). I tried calling them but no response from that side. I have mailed them atleast about 5 times but they only respond by same automated message. Now I want to cancel the order and want my money back. I have sent mail regarding the same to them and received message that order is processing. I request my money to be refunded. They have mentioned in their site that if there is delay of more than 10days, the will refund the full amount.
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    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
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    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
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