LT Online Store — JBL Bluetooth headphones E55BT - order no #315595


The item arrived damaged - not yet removed from original packaging. The ear pads are disintegrating like its an old piece.
Reported on email and whatsapp - they told me go to JBL Harmon Kardon but they say they cannot repair since it is not an audio issue and for other issues authorized dealer - in this case LT Online store has to refund or replace.

I request a refund or replacement pls /
LT Online store phone number does not work.
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