Lucknow University — fees accepted twice

Address:

Kanpur, Uttar Pradesh, 20810

Dear sir/maam:
This is to inform you that i faced transaction issue when i made the payment for my application.

It happened twice. I did the first transcation from bank of baroda internet banking services via transaction no. Lbbr[protected]
On 14 march 2018 at around 10:22 pm. The amount was debited from my account but i did not get any conformation from the university website. It was showing that the payment was not made.
I did another transaction via transaction no. Lcnb[protected] via another account thinking that the first one might have failed. This time it was accepted and i got the receipt no. 20180314.

Now my bank is telling me that the first paynent got cleared and is not refunding my money because it was successful.
In that case, i want my money to be refunded by the university as it had accepted the payment twice without confirming the first one.

Do resolve my query.

Regards,
Aiman tasneem