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www.lufthansa.com
1.6
Last updated Mar 1, 2023
Complaints
101
Resolved
31
Unresolved
70
So far so good - The company responded to our notifications and is working on resolving complaints.
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Customer Service Contacts

Lufthansa Website


Lufthansa Head Office Address

12th Floor, DLF Building No. 10, Tower B
Delhi
New Delhi District
Delhi
India
122002

Lufthansa Social Media

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Lufthansa Company Representatives

L
Lufthansa

Lufthansa Phone Numbers

Phone
+91 12 4488 8999
22
24

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Fax
+91 12 4422 3808
Airlines
Lufthansa

Lufthansa Overview

Latest complaint Baggage lost has been filed on 01/03/2023. Latest Resolved Fb id 36705907 was resolved Feb 3, 2023. Lufthansa ranks as the #25 most complained about among Airlines.

Additional Lufthansa contact information

Mumbai

Phone : 1-800-1025838

Fax : +91 12 4398 4116

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved Lufthansa complaints

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Recent Lufthansa reviews & complaints(101)

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M
Mrudul Gupta
from Bengaluru, Karnataka
Mar 1, 2023
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Lufthansa Customer Care
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Lufthansa — Baggage lost

I traveled on EK569/EK927 (HAHCVW) to Cairo and LH587/LH494 (698XBX) to Toronto. At the airport the airline staff was requested to checkin 2 bags to Cairo, but they insisted the bags be connected to YYZ, stating airline code share agreement. At arrival in Toronto the bags were said delayed and were going to be sent to the address of relative. After 2 days Missing bags file was created and bag content forms were filed. On follow up calls with...
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Prashant Gidwani
Feb 27, 2023
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Lufthansa Customer Care
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Lufthansa — Denied Boarding

Dear Lufthansa Team,

I, Prashant Gidwani (+1) had booked the tickets from Delhi to Berlin departing on 07/02/2023 ( PNR No:- 5F88JE) .
We were traveling with a valid Schengen Visa which is also applicable to Germany. The ground staff refused to onboard us due to your team's misunderstandings regarding Schengen visa applications, and hence we could not travel on 7th February (early morning hours).

But,...
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addhokte
Feb 10, 2023
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Lufthansa — Delayed baggage expense claim- 3 weeks still not received the amount

My baggage was delayed on LH756 on 20th Jan. Baggage claim BOMLH82584 and received the baggage after 2 days. Submitted the expense claim form for self and wife. under FB ID[protected], provided all info including bank account, address etc but still not received payment. The guy who sends me emails from Lufthansa is Sachin Chaurasia. Every time I raise a complaint through their feedback form, they just generate another FB ID with standard copy/paste...
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