Lulu And Sky — refund rejected

Address:560037
Website:Lulu And Sky

My name is bhagyashree das and i had ordered a halter neck dress which was too baggy on me and hence, i returned the product asking for a refund. After a week, they are saying that the product was damaged whereas i hardly wore the dress for 2mins and didn’t try more than once even because it fit me and there was no time to waste on it. The product might be damaged initially but i didn’t have a thorough analysis as i didn’t have time and my prime concern was it’s fitting. Now they want to return the product back. I mean what will i do with the product which is useless for me or should i clean my house with a rs.1000 dress. This was my first and last experience with lulu and sky. I shouldn’t have trusted in the first place.
The order id was 00002077. Please help me out else i will file a police complaint for playing around with customers’ faith and naïveté.
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Apr 24, 2018
Updated by Bhagyashree Das
Sorry for the initial typo: the product didn’t fit me.
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    Bangalore South, Karnataka
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