Luminous Power Technologies — luminous fan - under warranty

Address:

600100

I have recently purchased a luminous Raptor fan from a offline store in Chennai, But it stopped working properly with in a week time. I have called the Luminous customer care to do the needful as I purchased under a 1 year warranty. Despite of several calls to the customer care in last one month, no one from Luminous turned up sofar. Everytime they say that Electrian visit your house tomorrow if you call customer care, but no one turns up.

I have fed up with their response, serviceand thrown the fan in Dustbin now.
Please take the necessary action on this company and save consumers