Luminous Power Technologies — ups / inverter

Address:

600125

Hi all,
I bought a luminous invertor on 05/09/2017 and it worked properly only for 3 months. On december invertor got fired and burned out completely.
I raised complaint with luminous through my dealer and company visited & checked all wirings and the incident spot in my home. Finally said that they will replace the product.
Complaint raised on december and luminous people inspected the spot at january (After pongal). Still now nothing happened - people are not responding to calls. Attached photos for reference.
Very worst service by luminous company & their staffs.
My contact : [protected]