Luxehues.com — luxehues - very late delivery of products, 2+ months and counting

Address: New Delhi, Delhi, 110088

Website: www.luxehues.com

I have placed an order on luxehues.com on 11-dec-2017. I have still not received the product. I have called their customer care numerous times to ask about it. I have sent emails every week to ask for the product dispatch. Everytime they have asked for 3-4 days more. This is happening for last 1.5 months. I have asked to refund the money, they are not even refunding the money paid.
My order details:
Order id: lx[protected]