Luxehues.com — placed order 2 months back. still neither delivered nor refunded

Hello guys, these people are fraud, i had ordered a ferrari brand watch later i received a mail saying stock is over for that watch i choose and told me for alternative and asked me extra money. When i requested for cancel i have been waiting for refund for past 2 months. I have been dropping mail and calling customer care there is no respond nor professionalism to write back.