M.S.R.T.C. — Bad mannered conductor in st bus.

Address:

Thane, Maharashtra, 400601

On 18th February at 11.30 noon I boarded the ST bus no MH 20 D 9182 from By Pass ( Kalyan Road Jn) in order to come to Majiwada, Thane. The conductor Mr.N.V.Kale issued the ticket of Rs.23/- vide ticket number 008652 up to Thane Railway station. The bus was full. I had to stand . Later on I found the seat no 1 made vacant by Conductor saab for his own sitting arrangement. I sat for a while but he asked me to vacate as it is his seat .
I am a senior citizen of 67 years old having tremendous back ache. Had to travel by standing up to Majiwada Naka. The seats for the senior citizens and Handicapped were occupied by common passengers!
My questions are (1) Why the conductor issued ticket of Thane Railway station when I told for Majiwada? His hearing devise to be checked.
(2) I am a senior citizen having full fledged I card, but forgot to show him.I am a fully white haired old man. Is it not the duty of the conductor saab to ask whether I have a I Card of senior citizen so that I could avail the benefit?
(3) He asked me vacate the seat number 1 as it is his seat. Was not his duty to make the sitting arrangement for me in the Senior citizens Seat ? It is a courtesy he should have shown to me .
All it happens because (i) The Management of the M.S.R.T.C does not train these half qualified employees what is the courtesy. (ii) They come from the families / schools where the courtesy is not taught (iii) Soon they become a conductor, they feel that they have become the boss of the Public.
Another Important point is that (1) In all the ST buses so many seats are reserved for MLA, Journalist, swatantra Sainik etc. But it is what for? Who avails it ? Please delete all . It is rubbish system (2) Please keep the seats for the ladies, Senior Ladies, Handicapped parsons and Senior citizens male.
M.S.R.T.C and the Management, please train all the conductors about the sober, polite and courtesy . This is a good system.
If you can not, I can do it at a free of cost.
Thanks with regards