[Resolved]  M / S Redbus — Boarding denial

Address:

Visakhapatnam, Andhra Pradesh

I planned to travel on 07/02/2014 from visakhapatnam to hyderabad .Hence we booked 2 tickets in Ap tourism bus(Bhadradi travels) ticket no redBus Ticket - TG[protected] through redbus.When we are boarding the bus they did not allow us to board the bus saying that we are carrying a heavy luggages.we told that it is not possilbe for us to board the bus leaving our luggage.then they left us at vizag only and bust left for hyderabad. Later on we have contacted M/s Redbus team to refund the ticket money, but they are not accepting the same i feel that i am justified in asking ticket money from them Let me know whether can i take a legal action against them Regards