M3M India Pvt Ltd — No allotment despite my having paid 100% money

My late husband and I had booked two 2 BHKs in M3M Sierra 68 in 2018, by paying 40% of the total amount (against assured return of 9% pa till possession, and Rs. 20, 000 pm for 2 years after possession) After my husband's demise last year, and my inability to pay the remaining amount, I requested to surrender one unit and combine the payment for the two apartments. They calculated, after deducting GST and asked me to pay Rs. 25.5 lacs, which I paid off my FD, on 11th February 202.
Since then, they have not given me the allotment of the apartment, no receipt of the payment made, no transfer of the property in my name.
I must have made at least a 100 calls to different people, made at least 10 visits to their office, but they DO NOT take calls, make you wait for hours before they oblige you to meet and give some story.
I demand an immeiate redressal to my problem !
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