M3M India Pvt Ltd
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M3M India Pvt Ltd Complaints & Reviews

A
Jan 23, 2024
Jan 26, 2024
This thread was updated on Jan 26, 2024
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Refund not given for EOI

I have given an EOI of INR 1 lakh in June 2023 for M3M project The Crown. After 2 days when I did not get the unit of my choice, I withdrawal my application and they said the money will be refunded in 3 months. It has been 7 months since that day and still the money has not come. Whenever I ask them, no one replies properly and just say wait for 3 more months. The builder is not professional and the customer response team is worse. I need...
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MrYog
from Gurugram, Haryana
Jan 17, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Smartworld Gems, Sec 89 - Refunded after 21 months without any reason though I want to buy the unit T39(C) as per the plan agreed

Address:Smartworld Developers Pvt. Ltd, 14th Floor, Tower 2, M3M International Financial Centre, Sector 66, Gurugram - 122002, Haryana, India.
Website:smartworlddevelopers.com

We booked a unit in May 2022 by giving 10% amount I.e. 10, 97, 000/- . We booked T39(C) in SMARTWORLD GEMS, Sector 89 . Our plan was 10:90 . Even after so many followups builder haven't issued me allotment letter and executed BBA . Now recently builder contacted me over WhatsApp pressurizing me to issues 50% of the TCV and threatened me to release the unit incase I failed to pay the ask . I am a salaried person and can't pay without involvement...
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Yougal Upadhyay
Jun 13, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
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M3m antalya project epi not return

Address:M3Mgurugram antalya project

This is fraud company there is no transparency it was told that i[censored] have any issue then ur eoi amt wd be return bit no one bothered to listen it's already six. Month passed but they are not doing anything fros company

Yougal...
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P
Parulika
May 15, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
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Refund not yet received from M3M

We have paid amount 50, 000 to M3M for Antalya Hills project, but when we got cost sheet the price was not same as promised by third party company, we canceled this booking and wrote an email to M3M. we have recieved zero response from them and no one is picking up the phone, its been more than 3 months and as per RERA max refund time was 45 days....
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K
Mar 16, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
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Return of EOI token amount 5 lacs

Address:Gurgaon

Have booked one Food Court unit in M3M paragon57 (R6 K314) with 5 lacs rupees token amount (EOI) dated 24 Jan 2023

Neither I signed any booking form nor any agreement.
After careful consideration it doesn't meet my requirement, and RM ( Priyanka soni & Channel partner (Rahul bhatia- Bharat associates) gave some mis-committment too.

After few weeks, unit has been allotted to somebody else, still my token...
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Address:Gurgaon

I have booked one Food Court unit in M3M paragon57 (R6 K314) with 5 lacs rupees token amount (EOI) dated 24 Jan 2023

Neither I signed any booking form nor any agreement.
After careful consideration it doesn't meet my requirement, and RM ( Priyanka soni & Channel partner (Rahul bhatia- Bharat associates) gave some mis-committment too.

After few weeks, unit has been allotted to somebody else, still my token...
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Surbhi Tak
from Jaipur, Rajasthan
Jan 10, 2023
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Sector 113

Highly unprofessional people
Cheating customers on fake promises of returning EOI money for 113 project.
Builder is taking advantage of the customers by showing sample flats.the channel partners and entire team is fraud. At the time of booking they all say you can get you money at any point of time and any time you can cancel your booking but once you canel it no will gonna entertain you no one will gonna respond your calls...
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R
rs19
Dec 7, 2022
May 6, 2023
This thread was updated on May 6, 2023
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Booking Amount not refunded after Cancellation

Worst Experience with M3M, highly unprofessional.
I had booked a 3bhk in M3M Heights in Oct 2021 by paying a booking amount. had to cancel the same due to some personal emergency. It’s been 1 year my amount has not been returned. Initially I had to follow up with the channel partner who made the deal. After 6 months, they asked me to directly contact the M3M Sales Manager who was involved in my transaction. The Sales Manger asked...
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J
Oct 18, 2022
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Frozen Unit Allotment

Address:The Experia’, Golf Course Road (Extn, Sector 73, Gurugram, Haryana 122004
Website:www.m3mindia.com

Hi,
I have done 40% payment for M3M Soulitude and I was awarded unit A7-2nd Floor. I have not been given any documents/receipt/ provisional documents/ email confirmation or anything. I have been told those were to be communicated in Jan, after Jan 2022, they proposed Mar and now they are giving new proposed time in July or August. Whenever I ask for the reason, they told the unit is have frozen unit and after completion of others...
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R
r1232000
Sep 24, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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M3M Marina lift noise issue

The lift movement and brake noise can be heard inside the flat. Despite of various complaints raised to Abante Estate manager, M3M CRM team, they are unable to resolve the lift noise issue. Due to continuous machinery noise as lift is running all the time, it’s disturbing the sleep....
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V
varun.anand
Apr 18, 2022
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Refund not received against unit in M3M Corner Walk

I had purchased unit R5-207 in M3M Corner walk August 2020, against which I paid a booking amount of Rs.10L.

My wife passed away in June last year, and owing to my financial stress I requested them to refund my amount. They said they'll do it once they are able to sell my unit to some other customer.

I was in touch with Sumit Gaur (CRM executive for Corner walk) who was elusive with his responses, and later on...
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D
from Gurugram, Haryana
Apr 15, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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No provisional documents were provided for unit allotment in M3M Soulitude

Address:Corporate Office M3M India Pvt. Ltd. 6th Floor, ‘M3M Tee Point’, North Block, Sector 65, Gurugram 122101, Haryana, India.
Website:www.m3mindia.com

Hi,
I have done 10% payment for M3M Soulitude and I was awarded unit E401. I have not been given any documents/receipt/ provisional documents/ email confirmation or anything. I have been told those were to be communicated in Jan, after Jan 2022, they proposed Mar and now they are giving new proposed time in July or August. Whenever I ask for the reason, they say they don’t have any but it is what they have for me....
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S
siddharath verma
Feb 13, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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M3M skywalk booking amount not refunding

I booked flat in m3m skywalk they promised that rera will come within month I waited for 6 months than after I cancelled my unit with them asked for return now they are playing not refunding amount. They are saying when your unit will sale than amount will refund. First they sold without rera, second I already suffered a lot of loss because of them. I took home loan also that sanctioned but bcz of rera got cancelled. Very bad experience with...
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Kukum Bakshi
Jan 23, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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M3M Corner Walk - Issue with Demand Letter

I have written multiple times to the M3M Customer Team about the issues being faced.I have raised my concerns with multiple people and multiple times with each one of these at M3M including a few CRMs.
I would name these people in this particular email.
1. Sumit Gaur.
2. Rishabh Sharma.
3. Trisha Kohli
4. Rimangeet

These guys don't pick up the calls and never respond.
All I am requesting...
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K
KakkarPrarthana
Jan 10, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Not refunding the booking amount back

Wanted to bring to your notice my case of not getting the refund for booking my property at M3M Gurgaon.

I’ve been wanting my refund amount against my booking amount against this property. The amount paid was refundable booking amount

Relationship manager and channel partners are playing ping pong and they’re not responsive.

Request your help and support her, thanks...
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A
AtulKalrs
Jan 8, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mutation Transfer Issue

I have purchased a unit (2bhk) in their Scetor 68 Marina project in resale and had submitted all the required documents on Dec25th ( Hand it over to RM of CRM department in their corporate office). There has been no update / revert whatsoever by M3M and even after paying a heafty amount I am not able to enter in my flat because I am not the owner in their records, what rubbish. And the RM is so arrogant that he doesn't care about customers...
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S
Shobhit Shingla
Dec 16, 2021
Apr 15, 2022
This thread was updated on Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of EOI of 5 lakhs for smart world sector 61 project

Paid 5 lakhs in March 2021 for Smart World sector 61 gurgaon and was told that can ask for refund anytime. Now sine last 3-4 months trying my best to get the refund but the sales guys Amit Dhingra, Paurush Wadhwa keeps on given future dates and now saying that they cannot give any commitment on when EOI would be refunded....
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Shanky@88
Dec 3, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
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Harrasment & Defraud Activities

Address:M3M INDIA PVT LTD - SEC - 71, GURGAON, BROADWAY COMMERCIAL PROJECT, 12202 . M3M COSMOPOLITAN CRM OFFICE 12TH FLOOR IN SEC - 65 GURGAON, 122001

I have bought one Retail virtual space shop unit in M3M INDIA PVT LTD in the commercial project named as Broadway. I was told about so many benefits regarding assured return of 24 % till possesion and possesion will be coming in the next 2 to 2.5 years. So it was promised to me and the M3M sales associate (Sanket Kapadia) & M3M channel partner (Mohit Sharma & Hari Om Shisodiya) made the booking for me and took the required payment amount...
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Sabahat Adil
from Gurgaon, Haryana
Nov 22, 2021
Feb 13, 2022
This thread was updated on Feb 13, 2022
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M3M - Refund token money

M3M one of the fraudulent inuilder n NCR.
DON'T PUT YOUR HARD MONEY WITH M3M India. There team and higher management both doesn't care after taking token money .During the time of booking it was promised that the token amount will be refunded..They do false promise to book and then you will see different words!!! Don't waste your time !!...
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J
Nov 20, 2021
May 30, 2022
This thread was updated on May 30, 2022
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Eoi amount refund for smartworld sec 89

I had booked 2 unit (3.5bhk) in your project smartworld sector 89..which I had to cancel due to some personal issues, EOI amount ( 2 lac each) was paid in August.
And i gave the request for the cancellation on 6 oct 21. I was confirmed that I would get the refund in 15 days max..but I haven't got any refund yet and after 15 days I gat a new date only..please help to refund my EOI amt..
Name jitender Chauhan
[protected]...
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S
Sam@2020
Oct 14, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
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Return of eoi amount

Address:Sales gallery sector 73,m3m

Highly uncooperative staff,
Cheating customers on fake promises of returning EOI money for City of dreams sec 89 project.
Builder is taking advantage by luring customers by showing sample flats.the channel partners and entire team is fraud.
They are different people when you ask for return of your hard earned money
They put blames on each other but the fact is the entire company is fraud.
We were denied...
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O
OP Goyal
Sep 6, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Problem of lifts in M3M Latitude

Website:M3M LATITUDE, sector 65,Gurgaon

Out of 5 lifts, no lift is working properly.On 4/09/2021, i was struck off in lift for 15 minutes, no body came to my rescue even after pressing emergency button for many times.My mobile was not working due to poor network inside lift.There is no fan in lifts due to which i was sweating profusely.After 15 minutes i could come out of lift.I contacted Mr.Solanki and other mtc staff of M3M but as usual, no corrective steps are being taken. Life...
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J
jaikay
Aug 26, 2021
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No allotment despite my having paid 100% money

My late husband and I had booked two 2 BHKs in M3M Sierra 68 in 2018, by paying 40% of the total amount (against assured return of 9% pa till possession, and Rs. 20, 000 pm for 2 years after possession) After my husband's demise last year, and my inability to pay the remaining amount, I requested to surrender one unit and combine the payment for the two apartments. They calculated, after deducting GST and asked me to pay Rs. 25.5 lacs, which...
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H
HTandon
Aug 11, 2021
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Commitment not fulfilled

I was informed that I will be getting a gift (choice of tv, coin and amazon voucher) at the time of token money . I booked and till date I've been told that it is NOT available. This is such a shame as to wait for a TV AND KEEP ASKING . Is this a way they will deliver the project as well.
Please get it arranged and provide us immediately .
The channel partner is Chawla n Bhasin.
He says M3M is not giving him the gift...
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H
Harish_Gupta
Aug 9, 2021
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Regarding Allotment Letter

I have completed my payment.they don’t give me the Allotment letter and they are postponing it day by day...
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Manoj Samuchiwal
Aug 3, 2021
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Refund of EOI Token Amount

Address:6th Floor, ‘M3M Tee Point’, Sector 65 Urban Complex, Gurugram, Haryana 122101
Website:www.m3mindia.com

Submitted an Expression of Interest with M3M India Pvt. Ltd. for 2.5 BHK Luxury Boutique Floors in Sector 89, Gurgaon and made token payment for on 31 July 2021.

I was told by the Sales Executive that Booking Amount is fully refundable in case of cancellation before buyer-builder agreement is signed.

Informed my Booking Agent from M3M Mr. Sandeep Mehrwal and Regional Manager Mr. Saurabh Sharma on 2 August 2021...
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T
Tsinghk
Jun 18, 2021
Jun 28, 2021
This thread was updated on Jun 28, 2021
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Payment refund issue

Address:M3M Gurgaon

Inspite of booking the flat/unit with 2L amount, the unit was given to other customer and phone call not being answered for refund...
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Increasing Price after getting a signed finalized letter via email...
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B
Bipul095197
May 9, 2022
This thread was updated on May 9, 2022
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Refund not processed / misguided offers

Address:Gurgaon

I have agreed to book one retail unit no. 112 in cornerwalk project on 26th July and paid 50000 rs via credit card swipe.
This was done on the assurance from M3M manager sales Ms. Shivani's end for providing offers on mail. But what I have received on mail is no where near to the offers communicated to me at the time of discussion.

These are the offers promised at the time of payment
1. 12% assured return till...
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N
Niti18
from Delhi, Delhi
May 9, 2022
This thread was updated on May 9, 2022
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not refunding the booking amount after cancellation

Address:Sector 65, Gurugram, Gurgaon, Haryana

M3m india please stop this fraud. M3m is a very overrated and hyped builder however when it comes to services and customer relationship management, they are the worst of all. We planned for one their property and it took them only 5 minutes to complete the booking process. However we figured out their misguidance with the details of the property on papers, we decided to cancel it. As per their written policy, when a customer cancel their...
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