M3M India Pvt Ltd — not refunding the booking amount after cancellation

Address: Sector 65, Gurugram, Gurgaon, Haryana

M3m india please stop this fraud. M3m is a very overrated and hyped builder however when it comes to services and customer relationship management, they are the worst of all. We planned for one their property and it took them only 5 minutes to complete the booking process. However we figured out their misguidance with the details of the property on papers, we decided to cancel it. As per their written policy, when a customer cancel their property, they provide the refund of the booking amount. However, it's been more than 3 weeks, they are not even entertaining the cancellation process. And worst of all is that in this disastrous situation of covid-19, they are stating that without any face to face meeting, they can't process the cancellation. I wonder are they even aware of the technological advancements of video conferencing or they don't have internet. This is such horrible company. Please guys save your money, don't go for it, unless you have ample of money to waste.