M3M India Pvt Ltd — Refund not processed / misguided offers

Address:

Gurgaon

I have agreed to book one retail unit no. 112 in cornerwalk project on 26th July and paid 50000 rs via credit card swipe.
This was done on the assurance from M3M manager sales Ms. Shivani's end for providing offers on mail. But what I have received on mail is no where near to the offers communicated to me at the time of discussion.

These are the offers promised at the time of payment
1. 12% assured return till possession
2. 9 year guaranteed lease
3. 30% rental
4. Any time exit with no deduction

But none of the points were clarified by them on mail communication and all the offers above were in actual not nowhere near to their true meaning.
For example any time exit means you can shift to other M3M properties. 12% assured retrun was also not on monthly basis but can be adjusted on final payment.
So all the offers was a fraud and marketing gimmick.

Since ther are not able to provide the same on mail, I asked for refund the paid amount with the credit card processing charge.

But then my harassment started as I found that M3M does not have any CRM contact to raise their issues.
Infact even after meeting very senior person they have not given any response in written.
Then I wrote to their director /owner Mr. Pankaj Bansal, even then no response.

Can you imagine that even after reaching to owner of this big firm, if no one even bother to respond then how secure your investment in this company

This is highly arrogant and unprofessional behaviour by a builder who claims to be number 2.