| Address: | No. 1/53-H, Butt Road, 2nd St, Sripuram Colony, St.Thomas Mount, Tamil Nadu 600016 |
With reference to the job card no.P1930 we have our Honda bike for service. During the service they have changed the spares which I have agreed to pay for spares only. While leaving the vehicle they said that the total payable service is Rs 650/-.. Now at the time of taking delivery they are forcing us top pay Rs.1600 additionally for fixing the spare they are charging for individual component which is injustice. Even they have not intimated to us on the additional price fixation at the time of leaving the vehicle for service. If this was intimated at the time we will not allow to do the service .
The spares bill shows 2810.64
For paid service 650 (they said all inclusive)
So Total Rs.3460.64 only
They have additional all spare fixing charges as Rs 1600 which was intimated and seems to be painful and injustice to the customer. It seems to be grabbing and swindling the customer in the name of service and the justication given by the service manager was not good and his behavior is rude and shouted upon us.
Please inform the concern person to waive of Rs.1600 which is not agreeable by us.
In the regard we need your reply before taking to the competent authority for further grievances.
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