Madhya Gujarat Vij Company [Mgvcl] — Power cut since 5 years during summer time

Address:

44 Sara Garden society

We are living in Anand in 44 Sara garden society near halani height consumer number [protected] we are facing power cut issue in middle of summer since nearly 5 years power cut is always from 11.00pm to nearly 9 or 10 am in the morning i.e. for whole night
We just want to know why is this issue always for nearly 5 years other society opposite to our direction which belongs to majority community does not face this issue I have seen this with my own eyes we have called customer care number [protected] because this number always answer but Anand customer care number does not answer any calls they keep the phone aside which is why it's always engage
Calling customer care [protected] told us this problem is major and it will be solved in morning because our technical do not work in night
Now today dt 26.06.22 we are still in dark and there is no answer from anyone this issue was again faced a week back
Is any issue with MGVCL with minority
Hope you can solve it