Magadh University — Degree certificate

Sir I applied for my original degree certificate on 4th may 2021 and I was told that I will receive it within a month.
Today is 1/7/2021 but still I haven't got my certificates.
I am 2019 graduate and need Degree to apply for higher studies and competitive exams.
Kindly look into the situation and take necessary steps. I am in urgent need of it.

I am attaching pic of my online application.