Magadh University — Degree certificate not received

Dear Sir/ Madam,

I have made a request from Magadh university for my migration certificate through post and have paid the fee of Rs. 700 (online). The request was made on 30th December 2022 but still I have not received it.
Request Id is 59415.

I have attached the document request form with this complaint.

I need the certificate on a very urgent basis so I kindly request you to look into the matter and help me get the Degree certificate.
Also, if possible please send me an update over the email.

Regards
Kiran Kumari